Many parents report that they only learned about services and resources after their child was already hospitalized or in trouble with the law. Having a plan and seeking help can help your family in avoid crises.
What can I do before a crisis occurs?
Learn about resources and services up front.
- Call Hennepin County Front Door at (612) 348-4111
- Or go to the Hennepin County Children’s Mental Heath
If there is a mental health crisis, call:
- Hennepin County Child Crisis Services
- (612) 348-2233 24 hours a day, 7 days a week
Children’s Mobile Crisis Response Teams can help you, your child, your family or a child you care about get through a mental health crisis.
Call 911 instead if you think there is evidence of immediate risk for your child of harming himself or others. Here are some examples:
- Suicidal behavior: Is there evidence of intent or an immediate risk of suicide?
- Self-harming behavior: Is there the intent or an immediate risk of physical harm?
- Strange, unusual or disorganized behavior: Can it be dangerous or the result of a medical emergency?
- Violent behavior: Has there been violence or an immediate risk of violence?
TIPS FOR PARENTS: Crisis Management
Prevention and Management Strategies
A good crisis prevention plan has the following information gathered in one place:
- Name, age, mental health diagnosis, medical history of child
- Names of parents and other family members who live in the home
- List of behavior triggers and strategies that can help calm the child
- Names, types, and dosages of prescription or over-the-counter medications used
- List of known allergies and medications used in the past that have not worked
- List of interventions or treatments being used
- Names and numbers of key personnel – e.g., family doctor, therapist, social worker
Ways to prevent or lessen problem situations:
- Learn de-escalation techniques and share effective approaches with your child’s teachers.
- Work with your child’s school to develop a Behavior Intervention Plan (BIP).
- Create a binder about your child: Diagnosis, Medications, History, and Service Plans.
Learn to recognize the signs of mental illness:
- Inability to cope with daily tasks
- Rapid mood swings
- Increased agitation
- Displays of abusive behavior
- Confused thinking or loss of touch with reality
- Isolation from school, family and friends
- Unexplained physical conditions (Source: NAMI MN)